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One Stop - Customer Service Assistant, Wootton
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Client:
One Stop
Location:
Wootton, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
2321aee8a81a
Job Views:
39
Posted:
12.08.2025
Expiry Date:
26.09.2025
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Job Description:
One Stop • Wootton • Apply by 31-May-2025
About the role
What is in it for you
Job Description
We’re looking for a Customer Service Assistant to join our team at One Stop, a subsidiary of Tesco. As a Customer Service Assistant, you will work in a fast-paced retail environment where no day is the same.
You will play an important role in the store operations by providing excellent customer service, stocking shelves, processing payments, and helping maintain the store’s appearance.
Since the customer is at the heart of everything we do, you will constantly look for ways to improve service through on-the-job coaching and feedback.
You will also ensure the store remains a safe place to work and shop.
You will be Responsible For
* Serving customers with passion and pride, providing great natural service.
* Encouraging customer feedback through surveys.
* Working across all store areas including online, tills, replenishment, vending, and stock routines to meet customer needs.
* Practicing safety in all tasks.
* Participating in seasonal, community, and charity events to create an inclusive atmosphere.
* Understanding store performance and contributing to profit.
* Living our values, making everyone feel welcome, and following policies.
* Clocking in and out accurately for payroll.
* Following security procedures and wearing safety equipment.
* Following the 'think 25' policy when serving age-restricted products.
* Responding promptly to assistance calls and explanations to customers.
* Maintaining a clean, tidy, and organized store environment.
* Potentially managing shifts in the absence of supervisors.
* Following all training for safety and legal compliance.
* If applicable, managing Post Office operations and passing necessary background checks.
Flexible Working
We support flexible working arrangements to accommodate different life situations. Discuss your needs during the application process.
Core Purpose
Serving our customers, communities, and planet better every day.
Values
* Customers are at the heart of everything we do
* We treat each other with respect
* We work together as one team
* We make things easier
About us
One Stop Stores Limited operates over 1,000 convenience stores across Great Britain, employing more than 10,500 colleagues. Our stores offer a wide range of products and services, including Post Office, cash machines, and vending solutions, to serve local communities.
Additional Information
We only recruit individuals who have passed the school leaver’s age. We offer various colleague benefits including discounts, insurance, healthcare, flexible work options, and more.
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