Position: ServiceNow ITAM Architect
Employment Type: Contract
Start: ASAP (March/April 2026)
Duration: 5 Months
Location: West Yorkshire, UK (Hybrid)
Language(s): English
Focus on SAP is a specialist SAP and ERP Recruitment organisation offering both permanent and contract staffing solutions on a global scale.
Client – Partnered with a global leader in digital transformation and IT services, working with some of the world’s biggest brands. Their mission is not only to deliver cutting-edge technology but also to empower organisations to create meaningful impact for the people and communities they serve. For you, this means working on challenging projects that demand innovation, collaboration, and thought leadership.
Role – We are seeking an experienced ServiceNow ITAM Architect to lead the design and implementation of enterprise IT Asset Management solutions on the ServiceNow platform. In this role, you will architect scalable solutions for hardware and software asset management, helping organisations gain full visibility and control of their IT assets while ensuring compliance, cost optimisation, and operational efficiency. You will work closely with platform teams, infrastructure teams, and enterprise architects to deliver robust ServiceNow ITAM capabilities aligned with enterprise governance and best practices.
Key Responsibilities:
* Lead the architecture and design of ServiceNow ITAM solutions, covering Software Asset Management (SAM) and Hardware Asset Management (HAM).
* Define asset lifecycle processes, governance models, and platform best practices.
* Architect integrations between ServiceNow ITAM and enterprise systems such as CMDB, procurement platforms, discovery tools, and financial systems.
* Support implementation of automated asset discovery, tracking, and reconciliation processes.
* Collaborate with infrastructure, operations, and finance teams to improve asset visibility, compliance, and cost optimisation.
* Define and implement data models, workflows, and automation within the ServiceNow platform.
* Ensure solutions align with ServiceNow architecture standards, security requirements, and platform best practices.
* Provide technical leadership to ServiceNow development teams.
* Support platform roadmap development and continuous improvement initiatives.
Key Skills:
* Proven experience as a ServiceNow Architect or ITAM Architect.
* Strong expertise in ServiceNow IT Asset Management (ITAM) including SAM and HAM.
* Hands-on experience with ServiceNow platform configuration, workflows, integrations, and CMDB.
* Experience integrating ServiceNow with discovery tools, procurement systems, and enterprise platforms.
* Strong understanding of IT asset lifecycle management and governance frameworks.
* Experience delivering solutions in large enterprise environments.
* Excellent stakeholder engagement and communication skills.
If you are interested or would like to know more, please email jonathan.la@focusonsap.org with your CV and availability to speak.
Applicants must be a UK resident and holds a valid right to work status.