Team – People Operations
Working Pattern - Hybrid 2 days per week in the Vitality Stockport Office. Full time, 35 hours per week.
Start Date - January 2026
We are happy to discuss flexible working!
Top 3 skills needed for this role:
1. Experience working with HR systems
2. Knowledge of HR policies and procedures
3. Excellent verbal and written communication skills with exceptional attention to detail
What this role is all about:
As a People Administrator at Vitality, you’ll play a key role in delivering an exceptional employee experience. You’ll ensure our People systems are accurate and up to date, and you’ll produce essential HR documentation such as contracts, and letters for changes in job title, working hours, or salary.
Your attention to detail and commitment to great service will help us maintain a positive and efficient HR function that supports our people and our business.
Key Actions
4. Provides accurate HR and query support to Vitality employees in a professional and courteous manner.
5. Supporting the administration of Vitality colleagues through the full colleague lifecycle from new starters to leavers, and everything in between
6. Update, maintain and amend the HR & Payroll system (Success Factors) ensuring all information is accurate and processed in accordance with the current agreed SLA.
7. First contact resolution for all queries coming through our HR Ticket system (My Service) and shared HR Inbox.
8. Build effective relationships with the business to gain knowledge of the areas that are supported by HR.
9. Accurately produces, quality controls and distributes HR related letters and documents within the set service level agreements (SLAs).
10. Producing references for ex-employees.
11. Use own initiative to look for ways of creating/increasing efficiencies and autonomy within the People Operations functionality.
12. File all paperwork electronically to staff files. Purge any files and maintain appropriately within the current retention data guidelines.
13. Ensures the pre-employment checking process is completed for all new starters and highlight any discrepancies or incompletion of cases to the HR Operations Manager in a timely manner.
14. To undertake ad hoc projects when required including note taking for ER cases when required.
15. Has a proactive approach to working and continuously improves processes and identifies solutions.
16. Keeps up to date with legislation changes
17. Work closely with the People Operations Manager and Regulatory Affairs team to co-ordinate the SM&CR process, including engaging with key stakeholders through end-to-end process.
18. Use MI Reporting to deliver reports to key business areas.
What do you need to thrive?
19. HR administrative experience
20. Detail attentive
21. Problem solving skills
22. Experience in taking ownership and working on own initiative
23. Confidentiality and Integrity - Handling sensitive employee information with discretion
So, what’s in it for you?
24. Bonus Schemes – A bonus that regularly rewards you for your performance
25. A pension of up to 12%– We will match your contributions up to 6% of your salary
26. Our award-winning Vitality health insurance – With its own set of rewards and benefits
27. Life Assurance – Four times annual salary
These are just some of the many perks that we offer! To view the extensive range of benefits we offer, please visit our careers page. Fantastic Benefits. Exciting rewards. Great career opportunities!
If you are successful in your application and join us at Vitality, this is our promise to you, we will:
28. Help you to be the healthiest you’ve ever been.
29. Create an environment that embraces you as you are and enables you to be your best self.
30. Give you flexibility on how, where and when you work.
31. Help you advance your career by playing you to your strengths.
32. Give you a voice to help our business grow and make Vitality a great place to be.
33. Give you the space to try, fail and learn.
34. Provide a healthy balance of challenge and support.
35. Recognise and reward you with a competitive salary and amazing benefits.
36. Be there for you when you need us.
37. Provide opportunities for you to be a force for good in society.
We commit to all these things because we want you to feel that you belong, and are supported to be happy and healthy.