Job Purpose To ensure clients receive a high-quality, person-centred live-in care service by overseeing live-in care packages, supporting and supervising live-in Care Professionals, coordinating scheduling and placements, and promoting live-in services within the community. This role combines operational coordination with quality assurance to ensure smooth delivery and excellent client outcomes. 1. Live-In Care Scheduling & Package Management - Coordinate and schedule live-in care packages, ensuring continuity and suitability of placements. - Match live-in Care Professionals to clients based on skills, experience, preferences and compatibility. - Plan and manage changeovers, emergency cover and rota adjustments for live-in services. - Maintain accurate client and Care Professional records in the digital scheduling/care management system. - Work with the office team to ensure new and existing live-in packages are resourced promptly. 2. Recruitment Support for Live-In Care Professionals - Support recruitment needs for live-in Care Professionals by feeding in resourcing requirements and availability. - Assist with screening/interviews and onboarding activity where required. - Support induction and early-stage engagement to help new live-in Care Professionals settle into role. - Work with recruitment teams to ensure staffing levels meet current and future live-in service demand. 3. Support, Supervision & Retention - Provide ongoing support...