A leading software company in Manchester is looking for a Customer Experience Specialist. In this role, you'll provide high-quality support to small business owners and accountants through various channels. The ideal candidate will have clear communication skills, experience in a service-led environment, and a growth mindset. You will collaborate internally to resolve issues and ensure a seamless user experience. This position offers a full-time schedule from Monday to Friday, 11:30 AM – 8:00 PM. #J-18808-Ljbffr