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Mental health support assistant

Newcastle Upon Tyne (Tyne and Wear)
Protocol Education
Support assistant
Posted: 1 July
Offer description

Position: Mental Health Support Assistant
Location: Northumberland
Job Type: Full-time, Temporary
Salary: Dependent on qualifications and experience (+12.07% holiday pay)

About the Role:
We are currently seeking a compassionate and dedicated Mental Health Support Assistant to join a supportive school community in Northumberland. This is a fantastic opportunity to make a meaningful difference by supporting students with mental health needs, helping them overcome challenges and achieve their full potential.

In this role, you will provide direct, practical support to students facing emotional and mental health difficulties. You’ll help them develop emotional resilience and positive coping strategies, while working closely with teachers, SENCOs, and pastoral staff to promote an inclusive, understanding, and supportive learning environment.

What We’re Looking For:
Previous experience isn’t required—we welcome applications from individuals who are open-minded, patient, and empathetic, with a genuine desire to support young people. Strong communication skills, emotional resilience, and a passion for helping students succeed are key qualities we value. Whether you have experience in education, youth work, care, or simply a passion for helping others—you could be the perfect fit for this role.

Why Join Us?

* Make a lasting impact by supporting the mental health and well-being of young people

* Ongoing support from your dedicated consultant

* FREE access to CPD including safeguarding and Prevent Duty training

* Opportunities for long-term or permanent roles for career progression

Important Information:

* All applicants must have or be willing to apply for an Enhanced DBS check and subscribe to the DBS Update Service.

* This is a temporary position, with the potential for a permanent opportunity in the future.

* Pay rates are inclusive of statutory holiday pay (12.07%).

Protocol Education is committed to safeguarding and promoting the welfare of children. We conduct thorough safeguarding checks on all staff, including online searches for shortlisted applicants, in line with ‘Keeping Children Safe in Education’ guidelines.

Ready to make a difference? Apply today or contact us for more information.

All applicants will require the appropriate qualifications and training for this role. Please see the FAQs on the Protocol Education website for further details.

All pay rates quoted will be inclusive of 12.07% statutory holiday pay. This advert is for a temporary position. In some cases, the option to make this role permanent may become available at a later date.

Protocol Education is committed to safeguarding and promoting the welfare of children. We undertake safeguarding checks on all workers in accordance with the DfE statutory guidance ‘Keeping Children Safe in Education’, this may also include an online search as part of our due diligence on shortlisted applicants.
We offer FREE online safeguarding and Prevent Duty training to all our workers. All candidates must undertake or have undertaken a valid enhanced Disclosure and Barring Service (DBS) check and subscribe to the DBS Update Service.

Full assistance provided. For details of our privacy policy, please see visit the Protocol Education website.

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