Salary: £45,000 - 55,000 per year Requirements: A degree in Computer Science or a related field is strongly desired Solid knowledge of Microsoft technologies (M365 suite, etc) Experience or exposure to Windows and ideally Linux server environments Any experience with banking software & systems platforms Basic scripting or programming knowledge is advantageous but NOT required Responsibilities: Act as a first point of contact for IT support, handling tickets and user queries Monitor systems, troubleshoot issues, and ensure continuity of service Produce daily operational reports and user communications Support and maintain IT infrastructure including servers and data environments Assist with workstation builds, configurations, and end-user support Escalate and coordinate resolution of more complex infrastructure issues Work across early and late shift patterns as part of a collaborative team Technologies: Support Linux Windows More: We are a well-established financial services organization located in Central London, offering an excellent opportunity to build your career in IT operational support within a fast-paced, highly regulated banking environment. Our team is committed to keeping critical systems running smoothly while fostering the development of your technical skillset. We provide a competitive salary of up to £55K plus a 25% bonus and an extensive benefits package including 28 days holiday (increasing to 30), a 12.5% non-contributory pension scheme, private medical and dental for you and your family, as well as many additional perks. Our work environment follows an 80% office policy, with 1-day per week work from home, predominantly office-based in Zone 1 Central London. last updated 18 week of 2026