Pharmacy Solutions Specialist Ballymena Permanent (option of 3, 4 or 5-day week) Are you Pharmacist or Pharmacy Technician working long hours and weekends? Want to stay in your profession but have a better life balance? Vickerstock are proud to be partnering with a well-established, innovation-led healthcare business based in the Ballymena area to recruit a Pharmacy Solutions Specialist. This is a permanent position offering the opportunity to work at the forefront of pharmacy technology solutions in a company currently going through a major scale-up phase. What's in it for you A highly competitive salary and excellent benefits package is on offer including: 25 days holiday 10 statutory days Private medical cover Pension contribution Learning and development support Free on-site parking A genuinely supportive work culture with a focus on work-life balance The Opportunity Reporting directly to the General Manager, this role is perfect for someone with a Pharmacist or Pharmacy Technician background who is passionate about customer training, support, and technology adoption. You will play a vital role in enhancing client onboarding and delivering a first-class service experience. Your day to day Deliver hands-on training on innovative pharmacy automation tools (e.g. robotics, dispensing lockers, eMAR) Provide excellent customer service throughout the client lifecycle Support the project management of new installations and upgrades Assist in system testing and provide product feedback Represent the company at trade shows and client events Travel (mostly NI/ROI/UK) will be required on occasion for training and support Contribute to service development through insights and improvement suggestions About You Essential: Qualified Pharmacist with strong post-qualification experience in a busy pharmacy (happy to speak to Pharmacy Technicians, or someone from ACT, Robot Operator background). A passion for training, knowledge sharing, and customer success High level of IT literacy Ability to travel to customer sites Organised, proactive, and able to work independently Excellent communication and interpersonal skills And even better if you have this, however not a deal breaker: Experience with pouching robots Experience in providing services to Pharmacies and Care Homes Prior experience in training delivery Interested in finding out more To discuss this unique opportunity in absolute confidence, contact Paul Muir at Vickerstock on or email. If this opportunity doesn't quite hit the mark, let's get a chat and see how I can help with your next career move. PLEASE VISIT OUR WEBSITE FOR A FULL LIST OF OUR CURRENT VACANCIES. Skills: Pharmacy Pharmacist Pharmacy Technician Training Customer Service