Chester
£20,383 per annum for 25 hpw
Part-time, Permanent, 25 hours per week over 5 days
About You
Are you a brilliant customer champion who can join our team and live our values every day to deliver an excellent service?
You'll love helping customers, so this'll be a big part of your previous roles, especially in a busy office or contact centre environment. Youll be a great communicator, who can support customers to access our services putting them at the heart of everything you do.
Youll be able to
* Champion for our customers, providing an excellent customer experience as the first point of contact.
* Help customers access our services in line with our customer commitment.
* Live our values every day, taking ownership of queries and doing what matters most for our customers.
* Support first contact resolution of queries including diagnosing & scheduling repairs and with rent, ASB, lettings and home ownership queries.
* Help provide an accessible, value for money customer experience to meet the diverse needs of our customers, in line with our policies.
Youll be comforta...