Head Of Marketing - Hospitality Retail Company - Croydon Areas - Up to 65k + Private Medical Care + Benefits
Mon - Fri
Our client are a fast-growing hospitality and retail company with a strong presence across London and the South East. Combining exceptional customer experiences with innovative retail concepts, we operate a portfolio of vibrant venues and consumer-focused brands that continue to expand.
As we enter our next phase of growth, we are seeking an ambitious and commercially driven Head of Marketing to lead our brand strategy, customer engagement, and multi-channel marketing activity from our Croydon headquarters.
The Role
Reporting directly to senior leadership, the Head of Marketing will be responsible for developing and executing a high-impact marketing strategy that drives brand awareness, customer acquisition, footfall, and revenue growth across our hospitality and retail operations.
This is a hands-on leadership role requiring both strategic vision and operational delivery.
Key Responsibilities
Develop and implement a comprehensive marketing strategy aligned with business growth objectives
Lead brand positioning, campaign planning, and customer engagement initiatives
Manage digital marketing activity including social media, paid advertising, SEO, email marketing, and content creation
Connecting with their target audiences
Drive local marketing campaigns to increase venue traffic and customer retention
Marketing strategies to bring the brand forward
Analyse customer insights, market trends, and campaign performance to optimise ROI
Oversee PR, partnerships, events, and influencer collaborations
Manage and mentor the marketing team and external agencies
Work closely with operations, sales, and commercial teams to support business performance
Control and manage the annual marketing budget
About You
Proven experience in a senior marketing role within hospitality, retail or consumer-facing sectors
Strong understanding of both digital and traditional marketing channels
Commercially focused with a track record of delivering measurable growth
Excellent leadership, communication, and project management skills
Creative thinker with strong analytical ability
Experience managing multi-site or multi-brand marketing campaigns is highly desirable
Passion for customer experience and brand development
What They Offer
Competitive salary and performance-based bonus
Opportunity to shape and grow an exciting brand portfolio
Career progression within a growing business
Staff discounts and company perks
Collaborative and entrepreneurial working environment
Apply Now
If you are a strategic marketer with a passion for hospitality and retail, we would love to hear from you.
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