**Operational Support Role Summary**
We are seeking a motivated individual to join our team as an Operational Support Grade. This is an exciting opportunity to work in a fast-paced environment and make a real difference in the lives of others.
About the Job:
The Operational Support Grade plays a vital role in supporting the day-to-day running of a busy prison. You will be part of a supportive team that works together to ensure the smooth operation of the prison. Your duties will include security and searches at the gate, managing deliveries, supervising visitors, and monitoring phone calls and CCTV.
Key Responsibilities:**
* Support the operational team with daily tasks and activities.
* Ensure the security and safety of prisoners and staff.
* Manage deliveries and supplies to the prison.
* Supervise visitors and monitor phone calls and CCTV.
Required Skills and Qualifications:
No formal qualifications are required for this role. However, you must be a good communicator and able to keep calm under pressure. Previous experience in a similar role would be beneficial but not essential.
Benefits:
As an employee of our organization, you can expect a competitive salary, annual leave, bank holidays, and access to a paid Level 2 apprenticeship in customer service. We also offer a generous Civil Service pension scheme and other benefits.
Working Hours:
You will work a variety of shifts, including weekend and night shifts, to ensure the smooth operation of the prison.