The Crown and Cushion, a traditional English pub and hotel with 8 rooms in historic Eton, Berkshire is looking to recruit a live in management couple with a strong catering background.
We are a small family run business with pubs and hotels in south west London, and offer employees the opportunity to progress within our group.
The position is live in, no bills
The ideal candidates will possess strong leadership skills, extensive restaurant and hospitality experience, and a passion for delivering exceptional service. This role involves managing teams, ensuring food safety standards, and maintaining high-quality food production and service. The successful applicant will play a pivotal part in driving the success of our venue while fostering a positive environment for staff and guests alike.
Responsibilities
Lead and supervise all restaurant or hotel operations, ensuring smooth day-to-day functioning.
Oversee food preparation, cooking, and food safety standards to guarantee quality and compliance.
Manage team members, including hiring, training, scheduling, and performance evaluations.
Ensure excellent customer service by maintaining high hospitality standards and resolving guest concerns promptly.
Coordinate with kitchen staff to optimise food production processes and maintain efficiency.
Monitor financial performance, including budgeting, cost control, and inventory management.
Implement health and safety regulations across all departments, ensuring compliance with legal standards.
Develop marketing strategies to attract new customers and retain existing clientele.
Foster a positive work environment that promotes teamwork, motivation, and professional growth.
Skills
Proven experience in hospitality leadership roles.
Supervising experience with a focus on team management and staff development.
Extensive knowledge of food safety protocols and food production processes.
Excellent organisational skills with the ability to multitask effectively.
Exceptional leadership qualities with the ability to motivate teams and lead by example.
Experience in managing budgets, controlling costs, and optimising operational efficiency.
Outstanding communication skills to liaise effectively with staff, suppliers, and guests. This role offers an exciting opportunity for a motivated professional to lead a vibrant team within a thriving hospitality setting.
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