Job Description As our Global Key Account Manager (GKAM), you’ll sit at the centre of the relationship between SGS and a portfolio of major Oil, Gas and Chemical Trade clients. Your mission is two-fold: secure and strengthen existing business by delivering against contractual commitments and client KPIs, and unlock new opportunities across our global network by shaping and executing smart, commercially-driven business development plans. Own the client relationship as the primary point of contact, ensuring expectations are met, performance is reviewed, and issues are resolved quickly and professionally. Create growth by identifying and delivering strategic business development opportunities across Oil, Gas and Chemicals Trade-related services, aligned to KPIs and budget expectations. Lead global engagement by organising and attending regular client meetings at global, regional, and local levels, covering business development, performance reviews, technical governance, and improvement actions. Manage commercial performance across assigned contracts including renewals, negotiations, and new contract opportunities. Coordinate the global network, giving local operations support and oversight to keep delivery smooth, consistent, and aligned to client requirements. Report clearly and confidently to the Global Head of KAMs, covering client overview, growth performance, KPIs, complaints/claims, bad debt, and key commercial/operational risks.