Full Time Role – Hybrid/Watford Office ( Future part time position may also be available – please let us know in your application if this is something you would be interested in) At Medivet, we believe that exceptional care starts with our people—and the teams who support them every step of the way. In this role, you’ll be the go-to expert for guiding leaders through the complexities of employee relations—handling sensitive cases with confidence and care, helping us build stronger relationships. What you’ll be doing Managing a dynamic caseload of 20–40 employee relations matters at any one time Leading on a range of issues including absence, disciplinary, grievance and consultation procedures from start to finish Providing hands-on guidance to divisional leadership teams, helping them make informed, people-focused decisions Creating helpful templates and guides so managers can self-serve with confidence Supporting stakeholders with varying levels of ER knowledge—offering training, coaching and reassurance Identifying early signs of risk and flagging potential concerns promptly Working collaboratively across teams on TUPE transfers, data requests (DSARs), and reporting Hosting regular case reviews and sharing updates, action plans and outcomes Supporting policy development, ER projects, and continuous process improvement What you'll bring Previous experience in an employee relations role managing complex caseloads CIPD qualification or equivalent experience, with up-to-date knowledge of UK employment legislation Strong operational understanding and commercial awareness Excellent communication and influencing skills, with confidence advising senior leaders Ability to use data to support decisions and track themes and trends A proactive mindset and strong organisational skills Basic Excel skills and a willingness to get hands-on with systems and reporting Why Medivet? Joining Medivet means becoming part of a nationwide community that puts care at the heart of everything we do. You'll work with a collaborative, people-first team where your expertise will be valued and your work will make a genuine impact on the lives of our colleagues and the animals they care for.