Rugby Office based - Monday - Friday 9am - 6pm
£25,450 per annum
We are looking for an energetic individual with a very clear telephone manner and confident IT skills.
You must have a passion for excellent customer service acting with professionalism at all times putting the client's needs first.
Key tasks for this Customer Service Advisor role include:
* answering inbound calls and making outbound calls
* answering queries via email
* Using a bespoke CRM system - making sure you are always keeping it updated
* quote adjustments to policies and issue relevant documentation.
Please only apply if you have
* a confident and clear telephone manner and you have telephone experience talking to clients
* you are a confident IT user
* you enjoy being organised and working on your own initiative.
* you are reliable and show a good work track record.
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