WELCOME TO GLOBAL
Global Fire and Security Systems are an independent company established in Nottingham since 1999. We have since developed into market leaders in providing quality product solutions throughout the fire and security marketplace nationwide.
Job Purpose
The primary responsibilities include providing a high level of sales support via telephone and email, acknowledging sales enquiries and communicating with new and existing clients.
Key Tasks
* Creating electronic sales files to process through to the service and projects departments.
* Assist the sales team to create and maintain accurate customer records in CASH (CRM database).
* Liaise closely with internal departments to resolve customer queries credit control, customer service and circulation departments.
* Ensure all sales support tasks are completed accurately and to specified deadlines.
* Ensuring that all stationery, office supplies, business cards are ordered in good time.
About You
* Previous sales support/administrative experience.
* Experience of liaising with customers via the phone, email or face to face is essential.
* CRM systems knowledge and experience preferably CASH.
* Detail oriented, thorough and accurate.
* Good interpersonal and communication skills.
* Good knowledge of Microsoft Office.
* Proven influencing and problem‑solving skills.
* Well‑developed planning and organisational skills.
* Ability to work using own initiative as well as part of a team with a mature approach.
* Adaptable and able to demonstrate flexibility in a fast‑changing environment.
* Attention to detail is key.
* Able to work within a team environment.
* A client focus.
Does this sound like you?
Then we would love to hear from you, send us your CV using the link below.
We are dedicated to building belonging, empowering our colleagues to be their true self by offering a diverse, inclusive and authentic workplace. You may just be the right candidate for this role, or other future roles across our business.
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