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Bookings administrator

Stanford-le-Hope
Hexagon Recruitment Partners Ltd
Bookings administrator
Posted: 17 November
Offer description

Location: Stanford-le-Hope
Hours & Days: 08:30 – 17:30, Monday–Friday

Fully office-based

Hexagon Recruitment are recruiting on behalf of our client, a highly respected and fast-growing haulage company based in Thurrock, for a proactive and detail-focused Bookings Administrator.
This is an excellent opportunity to join a busy transport office where you’ll play a key role in keeping bookings, customer communication, and admin processes running smoothly.

The Role

As a Bookings Administrator, you will be the backbone of the daily operation, ensuring all customer requests, bookings, and documentation are handled accurately and efficiently. Your responsibilities will include:

* Monitoring the departmental inbox and ensuring all emails are responded to and actioned promptly

* Handling day-to-day bookings and general administration tasks

* Communicating professionally with customers and internal departments

* Checking rate confirmations, rating jobs, and issuing invoices

* Answering calls, inputting data, arranging meetings, and supporting other admin functions

* Liaising with internal support teams to resolve IT or system issues

What We’re Looking For

* Strong IT skills with confident use of Microsoft Office (Excel, Word, Outlook)

* Previous experience in an office-based administration role

* Excellent written and verbal communication skills

* A positive, proactive approach and a willingness to learn new systems

Desirable (But Not Essential)

* Experience using TOPS software

* Background in haulage, transport, or shipping

Additional Requirement

* A driving licence and access to your own transport, due to the office location

Why Apply?

You’ll be joining a reputable haulage company with a strong industry presence, supportive team environment, and clear opportunities to grow and develop your administration skills within the logistics sector.

Ready to join a leading transport operation? We are waiting for you

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