Retail Sales Advisor - Birstall
Join Oak Furnitureland as a Retail Sales Advisor. The role involves being the first point of contact for customers visiting our showrooms, assisting them in choosing furniture and accessories, delivering a consultative sales experience, and supporting customers in growing their homes. You will use your expertise in our product range, contribute to a team‑oriented environment, and achieve individual and team targets.
Key Responsibilities
* Act as the first point of contact and brand ambassador for customers.
* Deliver a consultative sales approach using product knowledge.
* Build real relationships built on trust and respect.
* Use questioning techniques and active listening to understand customer needs.
* Influence customers with a persuasive yet authentic communication style.
* Achieve and exceed performance targets.
* Continuously develop knowledge and take accountability for self‑development.
* Support colleagues with an inclusive and supportive approach.
Qualifications & Experience
* Experience in retail sales, sales consultant or sales executive roles.
* Excellent communication, questioning and active listening skills.
* Self‑motivated, goal‑driven and accountable.
* Growth mindset and willingness to learn.
Benefits
* Uncapped commission up to 4% on all sales.
* Competitive salary, reviewed annually.
* Pension with 4% employee contribution matched by the company.
* Life assurance free cover up to two times salary.
* 28 days holiday, pro‑rated for part‑time.
* Birthday day off.
* Employee discount on Oak Furnitureland products.
* Development and career advancement opportunities.
* Employee Assistance Programme.
* My Rewards Programme discounts.
* Free on‑site parking.
About Oak Furnitureland
Oak Furnitureland is a leading furniture company known for quality, affordability and customer service. We are committed to diversity and inclusion, offering a fair hiring process and support during selection.
#J-18808-Ljbffr