Job Description
Scheme Manager
Over 55s Independent Living
West Kent Area
Full Time (37 hours)
Permanent
£31,819
A housing association in Kent are recruiting for a Relief Scheme Manager to work flexibly and step in during periods of absence or annual leave to provide cover for colleagues at five schemes across Kent, providing residents with tenancy sustainment support and housing management.
The Services
This role is based in the West Kent area, covering at five independent living services for the over 55s across Ashford, Benenden, Edenbridge, Sevenoaks and West Kingsdown.
The Role
The focus of this role is to cover Scheme Manager annual leave and absence at five services across Kent, supporting residents in those services with tenancy sustainment, housing management and ensuring the health and safety of the services. This will include the following responsibilities:
1. Deliver monthly support sessions, with outcomes, across our independent older people's schemes.
2. Effectively manage all aspects of housing related services to provide a high-quality housing management service to residents.
3. Monitor and action low level rent arrears cases in accordance with West Kent's policies and procedures.
4. Conduct risk assessments and provide support to residents.
5. Build positive working relationships with multi-agency partners, and other services.
6. Develop and maintain a varied activities program which links in with the local community and encourage tenants to support their own activities.
7. Implement and carry out any required health and safety and fire checks, ensuring that all schemes are compliant.
8. Ability to carry out support work at other sheltered schemes.
9. Ad hoc testing of systems.
10. Continuously look to improve the service and ensure all paperwork and record keeping is accurate and up to date.