CRM Manager– Online Gaming & Sports Betting
Up to £50,000
Fully remote
We are seeking a proactive and driven CRM Manager to join a fast-growing international online gaming and sports betting company. Operating across multiple markets, with a strong footprint in the UK and Mexico, this role offers the opportunity to work closely with senior stakeholders, including direct exposure to the CEO.
You’ll play a key role in shaping and executing customer engagement strategies, delivering tailored lifecycle communications via email, SMS, push, and in-app messaging. Responsibilities include campaign management, customer segmentation, and real-time engagement, as well as monitoring KPIs to optimise performance. You’ll also design and run A/B tests to continually refine CRM
effectiveness.
Requirements:
* 2+ years’ CRM experience in iGaming or similar online gambling industry
* Strong lifecycle management and segmentation knowledge.
* Hands-on with HTML campaign setup.
* Data-driven, with KPI and A/B testing expertise.
* Confident communicator, proactive and creative in execution.
If you have the relevant experience and are interested in the role, send your profile to riversteytler@harnham.com Please note we cannot offer sponsorship.