Credit Controller (5-6 Month Contract)
Location: London (Hyde Park) - Hybrid, 2 days per week in the office
Contract: Full-time, 36 hours per week 5-6 month contract via Goodman Masson
Start date: ASAP
Day rate / salary: Competitive
Goodman Masson are delighted to be partnering with a high-profile London-based charity to recruit an experienced Credit Controller on a 5-6 month contract. This role offers the opportunity to make a real impact by supporting the organisation in recovering outstanding debts and improving the accuracy of its debtor ledgers following a period of transformation and system change.
The Role
This is a hands-on role suited to a tenacious, analytical Credit Controller who thrives in a fast-paced and evolving environment. You'll be responsible for managing and recovering outstanding balances, reconciling complex accounts, and supporting the charity in maintaining a clean, accurate debtor ledger.
Key responsibilities include:
* Managing debt recovery across two company debtor ledgers.
* Prioritising outstanding balances in collaboration with the Finance Manager and Financial Controller.
* Communicating professionally with customers to resolve queries and secure payments.
* Issuing copy invoices and statements to support debt recovery efforts.
* Investigating and reconciling aged transactions and unmatched items.
* Identifying and correcting incomplete customer data where needed.
* Maintaining thorough documentation of all communications and recovery activity.
* Collaborating with internal teams to validate outstanding balances and resolve discrepancies.
About You
You'll bring a proactive, problem-solving approach and the confidence to operate with autonomy in an environment where processes are being modernised.
Essential experience and skills:
* Proven experience in a credit control role within a medium to large organisation.
* Strong track record of recovering aged debt and reconciling complex customer accounts.
* Excellent Excel skills (including data analysis and reconciliation).
* High attention to detail, accuracy, and organisation.
* Confident communicator with the ability to manage customer relationships effectively.
* Strong time management and prioritisation skills.
Desirable:
* Experience working within the charity or not-for-profit sector.