Company description
Location: Basingstoke (hybrid working 3 office days per week)
Employment Type: Permanent, full time
Additional Benefits: Annual Bonus, Cash-Car Allowance &; Private Medical Insurance
Think the AA is just about roadside assistance? Think again.
For over a century, weve been evolving and adapting. Today, as the nations leading motoring organisation, we offer a wide range of products and services to millions of customers. From roadside assistance to home and motor insurance, and the latest driving technologies, we have it all. As we continue to expand, diversify, and modernise, joining us as a Portfolio Demand & Roadmap Manager means youll play a crucial role in our success and be part of this exciting motoring journey.
Our Chief Operating Office (COO) are the backbone of The AA, providing both stability and structure to support growth and innovation. We are the drivers of change.
#LI-Hybrid
This is the job
At The AA, we’re transforming how we plan, prioritise and deliver change to create greater value for our customers and colleagues. As Portfolio Demand & Roadmap Manager, you’ll play a critical role in shaping a clear, transparent and strategically aligned pipeline of work across the organisation.
You’ll own our Single Front Door demand process and lead the creation of a quarterly roadmap that balances business priorities, capacity and dependencies. Working at the heart of the organisation, you’ll bring together stakeholders from across the business, technology and delivery teams to ensure the right work is delivered at the right time.
This is a high-impact role for someone who enjoys bringing structure to complexity, influencing senior stakeholders, and continuously improving how organisations plan and deliver change.
What will I be doing?
* Own and operate the Single Front Door for all change and initiative requests, ensuring demand is consistently captured, assessed and prioritised
* Lead the creation and ongoing management of the quarterly portfolio roadmap, aligning priorities, capacity, dependencies and delivery commitments
* Facilitate prioritisation and roadmap discussions with senior stakeholders, balancing strategic outcomes, regulatory needs and operational demands
* Provide clear insight and reporting on portfolio health, demand, capacity and delivery progress to support informed decision-making
* Act as a trusted partner across business, technology and delivery teams to ensure end-to-end transparency and alignment
* Drive continuous improvement in demand management, planning and governance processes, embedding consistent ways of working
What do I need?
* Proven experience in portfolio, demand, resource or roadmap management within a change, transformation or delivery environment
* Strong understanding of prioritisation and planning frameworks (e.g. MoSCoW, WSJF, value vs effort)
* Demonstrated ability to influence senior stakeholders and facilitate complex prioritisation decisions
* Confidence using data and insights to inform recommendations, reporting and portfolio decisions
* Experience working with Atlassian tools (Jira, Confluence) or similar portfolio management systems
* Excellent communication and facilitation skills, with the ability to thrive in fast-moving, ambiguous environments
Additional information
We’re always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you’ll have access to a range of benefits including:
* 25 days annual leave plus bank holidays + holiday buying scheme
* Worksave pension scheme with up to 7% employer contribution
* Free AA breakdown membership from Day 1 plus 50% discount for family and friends
* Discounts on AA products including car and home insurance
* Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
* Company funded life assurance
* Diverse learning and development opportunities to support you to progress in your career
* Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family
Plus, so much more!
We’re an equal opportunities employer and welcome applications from everyone. The AA values diversity and the difference this brings to our culture and our customers. We actively seek people from diverse backgrounds to join us and become part of an inclusive company where you can be yourself, be empowered to be your best and feel like you truly belong. We have five communities to bring together people with shared characteristics and backgrounds and drive positive change.
#LI-HH