We’re looking for a talented and ambitious Paid Social Manager to join our Paid Media team full-time. This role is ideal for a specialist highly experienced in owning performance across key accounts, with a desire to continuously develop in terms of growth and personal development.
You’ll be responsible for managing and optimising campaigns, leading day-to-day client relationships, and working closely with the wider Paid Media team to support strategy, innovation, and growth.
You’ll collaborate heavily with teams internally alongside a network of freelance specialists, gaining exposure to diverse skillsets and ways of working within a fast‑paced, integrated agency environment.
Purpose of the Role
To take ownership of day‑to‑day paid social performance across key client accounts, delivering strong execution, continuous optimisation, and clear performance improvement.
This role is designed to provide the experience, exposure, and support needed to grow into a senior leadership role over time.
What you’ll do
Account Ownership & Performance Management
* Own day‑to‑day performance across a portfolio of client accounts.
* Manage campaign setup, execution, and optimisation to deliver against KPIs.
* Monitor performance closely, proactively identifying risks and opportunities.
* Ensure campaigns are structured and managed in line with best practice.
Performance Optimisation
* Lead ongoing optimisation across campaigns to improve efficiency and scale.
* Adjust audiences, bidding strategies, placements, and account structures.
* Use data and insights to drive continuous performance improvements.
Client Management & Communication
* Act as a key day‑to‑day contact for clients across paid social activity.
* Lead regular client calls, presenting performance updates and actionable insights.
* Build strong client relationships through clear, confident communication.
* Collaborate with the Paid Media team on strategic discussions and escalations.
* Support the development of paid social strategies aligned to client objectives.
* Contribute ideas and recommendations based on performance data and testing.
* Assist with campaign planning, launches, and scaling activity.
* Support new business pitches and audits where required.
* Proactively identify new ways to innovate, test, and improve performance.
* Stay up to date with platform developments and emerging trends.
* Bring forward new ideas across creative, targeting, and optimisation approaches.
* Work alongside the performance team (PPC, SEO, Data) on integrated campaigns.
* Work closely with Creative teams to develop high‑performing social assets.
* Collaborate with freelancers and internal teams to deliver best‑in‑class output.
* Contribute to a culture of knowledge sharing and continuous improvement.
* Collaborate with freelance specialists, leveraging their expertise where needed.
Tracking & Measurement
* Support implementation and maintenance of tracking (Pixel, CAPI, GTM).
* Ensure data accuracy and strong signal quality.
* Contribute to structured testing (A/B, incrementality, etc.).
Experience we’re looking for
* 3 – 5 years’ experience in paid social campaign management.
* Experience managing multiple client accounts (agency experience preferred).
* Strong platform knowledge (Meta, TikTok, LinkedIn, Reddit, Snapchat).
* Proven ability to optimise campaigns and improve performance.
* Experience in client‑facing roles (calls, reporting, insights).
* Understanding of tracking, attribution, and performance metrics.
* Exposure to strategy development or planning.
* Experience supporting pitches or audits.
* Experience working with or alongside freelancers.
Attributes
* Strong ownership mindset with attention to detail.
* Ambitious and motivated to grow into a senior/lead role.
* Proactive, curious, and solutions focused.
* Confident communicator with both clients and internal teams.
* Passionate about optimisation, testing, and innovation.
Your Rewards
As well as a competitive salary, you will receive:
* 11 life balance days (a half day each month to do whatever you want, with the exception of December)
* An additional holiday for each year of service, up to a total of 5 extra days
* Early finish on a Friday
* The option to buy an extra week’s holiday
* Private health insurance which covers pre‑existing conditions, cancer care and gives cashback for routine optical and dental treatments
* Life assurance
* Enhanced maternity and paternity pay
* £1000 for a referring a new hire.
And we offer
* Working from our Manchester office with flexibility for hybrid working.
* Access to a personal trainer/nutritionist, free fruit, and breakfast.
* Mental health support and access to professional therapists through ‘Spill’.
* Yearly peer feedback and performance reviews tailored personal development plans and objectives.
* Access to industry accredited professional qualifications through our IPA membership.
* Employee voice, we consult our people on matters affecting them and encourage participation in surveys, our suggestions box and employee awards.
* A social buddy, monthly agency socials and events put on by our culture committee.
* Lunch & Learn events to gain more understanding of different facets of agency life.
Our commitment to Diversity, Equity & Inclusion
We had always thought our business was open and inclusive. Afterall, one of our values is “Everyone matters”. We hammer home the behaviour of treating everyone with respect, seeing things from the other person’s perspective, understanding that everyone has different values, responsibilities, concerns, families.
But when you delve a little deeper into Diversity, Equity and Inclusion, this value is a great place to start but it involves so much more.
Here at Trunk, we naturally welcome difference. It’s what gives us strength as a business, the wide breadth of experience, capabilities, and perspectives. And any creative business knows that the best ideas don’t come from just one place. Diversity is important, but we feel what makes the real difference is inclusivity, or the act of helping people feel valued and enabled regardless of their differences.
We have really then only just begun our diversity and inclusivity journey. We started by ensuring everyone has mandatory training to help people understand what it means to be inclusive. We’ve set up a panel of people within the business to champion difference, and we have ambassadors who are gaining their IPA D, E & I certifications. We continue to learn and evolve, and realise that this is not a quick win, or a ‘one and done’.
We are adapting our practices, offering home working, flexibility around start times, offer monthly life‑balance days, offer access to mental health professionals, assess our working spaces to accommodate brilliant neurodivergent minds. And will continue to evolve to enable the difference around us.
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