OTE
GBP £70,000.00/Yr.
Overview
Aftersales Manager - Chelmsford Volvo
Full time, Permanent
Salary: OTE up to £70,000 (Basic £45,000-£55,000 DOE)
We are now looking for a highly driven and ambitious Aftersales Manager to join our aftersales management team at Chelmsford Volvo.
As an Aftersales Manager, you'll manage a busy and professional department, ensuring high performance and exemplifying customer service excellence. You will develop lasting relationships with customers and motivate your team, including Service Advisors and Technicians. Reporting to Sam Wallis, the Market Area General Manager, you'll oversee daily workshop operations, technician productivity, and customer care standards.
This is a fantastic opportunity to work with a leading UK employer and one of the world's top car manufacturers.
Necessary Skills
* Strong leadership and team development skills.
* Excellent communication, interpersonal, and negotiation skills.
* Ability to build rapport with colleagues, customers, and external providers.
* Highly organized, process-driven, and adaptable.
* A strategic mindset to identify business development opportunities.
* A genuine desire to succeed and exceed targets.
We offer an industry-leading benefits package, including:
* Holiday entitlement of 30 days, increasing with service.
* Critical illness cover and life assurance (2+ years).
* Company car and pension scheme.
* Bonus scheme and employee discounts.
* Retail discounts on shopping, gym memberships, dining, and more.
* Car benefit scheme, cycle-to-work, technology schemes, and more.
* Smart Health: 24/7 access to support including GPs and prescriptions.
Franchise dealership experience is essential; Volvo experience is advantageous but not mandatory. Candidates should have experience working within a service team or environment, not necessarily as a Service Manager.
Lookers invests in manufacturer brand and management training to support career growth. We celebrate success through our annual Lookers Excellence Awards. Why wait? Apply today!
Lookers is an equal opportunities employer committed to a discrimination-free, inclusive work environment. We conduct employment checks, including employment verification, address and credit history, criminal record, and driving license checks, prior to employment.
If your skills and experience match our requirements, please apply now. Our Talent Acquisition Team will contact you.
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