Business Customer Manager – Cambridge
Role Overview
As part of this role, you’ll be accountable for our B2B proposition in-store, taking the lead on creating an experience our business customers love, helping to meet and exceed all of their technology wants and needs.
Key Responsibilities
* Coaching colleagues to inspire business customers to buy the best products tailored to their needs.
* Building a strong network with local businesses, developing new relationships and growing existing accounts.
* Leading a highly engaged team, understanding strengths and development opportunities, supporting personal development plans and encouraging progression.
* Inspiring colleagues to put the customer first while driving business sales and profit objectives.
This isn’t a role for someone who wants to stand still. Our business moves at pace, and it’s suited to someone who wants to grow with it. You’ll be driven by finding innovative ways to transform how local businesses use our exciting tech products and services, enhancing B2B performance and building for the future.
Requirements
* Management experience and a hands‑on style.
* Background in either a retail or B2B environment (or both).
* Proven coaching skills and a passion for building team confidence and capability.
* A track record of identifying commercial opportunities to deliver KPIs.
* Confidence working in a team, approachable and friendly to colleagues and customers.
Benefits
* Performance‑related bonus.
* Product discounts on the latest tech.
* A range of wellbeing initiatives.
* 30 days of annual leave (including bank holiday entitlement) and a competitive pension scheme.
Why Join Us
Join our Business Sales team and we’ll be with you every step of the way, helping you make this role your own and develop the career you want. We’ll give you the chance to learn new skills, try out different opportunities and work with teams across the business to help you progress quickly.
Not only can you shape your own future, but you can help take charge of ours too. As the biggest recycler and repairer of tech in the UK, we’re in a position to make a real impact on people and the planet.
Inclusion and Diversity
Every voice has a space at our table and we’re committed to making inclusion and diversity part of everything we do, including how we strengthen our workforce. We want to ensure you have a fair opportunity to show us your talents during our application process.
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