This job advert will close as soon as sufficient applications have been received. Please apply for this job as soon as you can, if interested
The post holder will provide a comprehensive administrative and business support to the departments within the Rehabilitation Services.
To work as part of a team and to carry out administrative duties on a day to day basis. This may include covering essential and appropriate operational duties in the absence of colleagues.
Main duties of the job
Ensure all processes are completed timely, accurately and identified information systems are updated to agreed standards.
To support clinicians within the service with identified administration tasks.
Produce a range of correspondence, ensuring all documents are accurate and produced to a high standard.
On a daily basis, make and receive telephone calls to/from patients, staff and people from outside organisations ensuring any actions are dealt with appropriately.
Liaise with staff groups to arrange clinical investigations or procedures. Ensure any results required are available and elevate any issues to avoid delays in the patient pathway.
Participate within the patient pathway ensuring information about care is clearly communicated to the correct clinical teams.
About us
BCHC has more than 5000 staff working across Birmingham and the West Midlands in a wide range of community nursing and specialist healthcare roles. BCHC delivers over 100 clinical services, in people's homes, health centres, clinics and inpatient facilities. We deliver a wide range of services for children, young people and families as well as adults and community services, two community hospitals, services for people with learning disabilities, the internationally recognised West Midlands Rehab Centre and one of Europe's leading Dental Hospitals and School of Dentistry. We deliver all of this with a commitment to integrated, personalised care that is rooted in our local communities. We have an ambition to deliver outstanding, integrated care as one of the key NHS providers in the West Midlands.
If you want to 'Be Part of Our Team' and work with a Foundation Trust which is continuously striving for best care and healthy communities, we want to hear from you.
Job responsibilities
For further information please see full job description
This role isNOT open to applications from those who will require sponsorship under the points-based system. Should you apply for this role and be found to require sponsorship, your application will be rejected, and any provisional offer of employment withdrawn.
Person Specification
Qualifications
* GCSE Level 4 or equivalent in Maths and English
* AMSPAR
Experience
* Relevant experience in a similar medical/ secretarial role
* Experience of co‑ordinating diaries and arranging meetings
* Experience and understanding of medical terminology
* Experience working in the NHS or public sector
Skills/Knowledge
* Ability to use word processing packages (word, excel, powerpoint and outlook)
* Ability to take accurate minutes/notes
* Excellent interpersonal communication skills (verbal and written)
* Knowledge of using audio dictation technology
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
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