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About the role
As a Supermarket Assistant, you'll help make a difference for our customers on every visit by providing the Partner-led service and passion for food that sets us apart. Your dedication to going the extra mile will enhance the impression of the Waitrose brand, earning customer trust and loyalty for a lifetime.
Key Responsibilities
In addition to delivering excellent customer service, your role will involve various shopkeeping tasks to ensure smooth operation. Responsibilities include:
1. Stock replenishment to keep shelves full and products correctly positioned for customers.
2. Fulfilling online customer orders for delivery.
3. Reducing wastage through product diligence and markdowns on near-expiry items.
4. Supporting the wider shop team, including checkout support, managing Click & Collect orders, and fulfilling on-demand customer requests.
5. Maintaining a safe and tidy working environment with general shopkeeping tasks.
Essential skills/experience
* Effective communication skills for teamwork and customer interaction.
Desirable skills/experience
* Experience in a customer-facing role.
* Interest and knowledge of current food and drink trends.
* Flexible approach to support the branch as needed.
About The Partnership
We are the UK’s largest employee-owned business, home to John Lewis and Waitrose. As Partners, we share ownership and responsibility, working together to build a happier world. We focus on retail excellence, innovation, and diversification, committed to price, quality, and service.
We value kindness, respect, and embracing differences, creating an environment where everyone can thrive and grow, both individually and collectively.
Important points to note
Some roles may require pre-employment vetting, including DBS checks, which will be explained during recruitment. We encourage quick completion of any required documents to avoid delays. DBS checks will be conducted by a registered third-party body, and some roles may require financial probity checks.
We recommend applying promptly, as vacancies may close early due to high interest.
We support flexible working arrangements, such as flexible hours, job sharing, or shorter contracts. Please discuss your preferences with the hiring manager during the interview.
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