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Supervisor

Bentley (HU17 8)
The Plough Great Bentley
Supervisor
Posted: 9 January
Offer description

Our pub is
focused on making sure we always serve up delicious food and drink, attentive
customer service and a great guest experience.

As the
Deputy Manager, you will be the face of the pub for every guest that walks
through our door so we're looking for a team member who enjoy working with
people and are passionate about delivering the highest standard of customer
service.

What we
provide:

·
Competitive rate of pay

· Flexible
shift patterns

· Card tips
are included in wage slip.

· Free
staff meal on shift.

· 20%
Discount off at our Pub

·
Opportunity for further learning and training paid for by the Company such as
Personal License courses

·
Opportunities for career progression and advancement within the Company

· We
encourage the creativity of our Team Members to contribute to our weekly
changing drink / cocktail specials

· Team
parties

· Team
trips to Food and Drink events

· 28 Days
paid Holiday

Your role
and key responsibilities:

1. Oversee daily operations and ensure excellent customer service.
2.
Support and supervise front-of-house and bar staff.
3. Ensure compliance with licensing, health & safety, and hygiene
regulations.
4. Handle customer complaints or concerns professionally and
efficiently.
5. Maintain stock levels and place orders as required.
6. Assist with cash handling and end-of-day banking procedures.
7.
Train and onboard new staff members.
8. Help create a welcoming, positive environment for both staff and
customers.
9. Step in for the General Manager as needed.
10. Opening
and closing the Pub.

You'll be
responsible for taking orders, serving excellent quality food and a great range
of drinks.

You'll lead
the team on shift to create a friendly, buzzing atmosphere our guests will
enjoy.

You'll
ensure the highest standards of cleanliness, safety, compliance with licensing
law and money handling procedures.

If you have
the ambition to succeed in the Hospitality Industry, you'll have the potential
to take your career further with in house and external training whilst working
in a fun environment with like-minded people. Being part of an expanding
company means that if you have the ambition to develop your career you can,
with opportunities to progress to an even more rewarding future.

Job Types:
Full-time (48 hours)

Pay: £32,000-£34,000
depending on experience.

Benefits:

11. Company
pension
12. Discounted
or free food
13. Employee
discount

Schedule:

14. Day
shift
15. Night
shift
16. Weekend
availability

Supplemental
Pay:

17. Tips

Experience:

18. Supervising: 1 year (preferred)
19. Restaurant management: 1 year (preferred)
20. Bar management: 1 year (preferred)
21. Hospitality: 1 year (preferred)
22. Customer service: 1 year (preferred)
23. Management: 1 year (preferred)

Work
Location: In person

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