Salary: Dependent on Experience
Due to Security clearance requirements candidates must be UK nationals or sole British citizens and have resided in the UK for 10 years or more.
Role
As a ServiceNow Technical Consultant you will be part of an innovative team, working to develop world‑class customer solutions using the ServiceNow platform.
Job Description
* ServiceNOW Senior Technical Consultant
* Location: On site in Aldermaston
Provide technical consulting services to clients; contribute to the design and delivery of technical solutions including customising package‑based solutions, data design and conversion, technically‑focused testing, and configuring technical infrastructure components; serve as a technical resource on a team. You will develop and demonstrate specialised knowledge and skills in ServiceNow as an enterprise solution.
Focus on designing and implementing solutions on the ServiceNow platform. Provide guidance, thought leadership, and hands‑on development to both our client and internal technical resources.
Responsibilities
* You will be a part of a team of ServiceNow specialists delivering ServiceNow solutions to multiple customers.
* Participate in client workshops and requirements gathering to build and design solutions, advising and making recommendations on proposed solutions.
* Develop solutions in ServiceNow to meet defined requirements to a high standard of quality, including configuration, scripting, testing, demonstrations to customers, UAT and go‑live support.
* Mentor and train junior members of the team.
* Produce documentation and training material for the implemented solutions.
Requirements
The ideal candidate will have several years’ experience in ServiceNow design and development, preferably in a consulting environment.
* SQL Database Administrator experience.
* Scripting skills such as JavaScript, HTML, XHTML, XML, CSS, AJAX, AngularJS highly advantageous.
* Understanding of Service Management concepts, delivery assurance principles and procedures.
* High level knowledge of the ServiceNow application and ideally experience of building custom applications and integrations with other platforms.
* Strong communication skills, ability to present solutions to customers including senior management, and focus on providing strong customer service.
* Ability to work as part of a team or individually to project timelines – pro‑active, creative, research solutions, make recommendations, and be willing to learn and take on new challenges.
* Capacity to work from home and travel to client locations for meetings and workshops or client sites as required.
* Certifications (desired):
o ServiceNow Certified Administrator
o ServiceNow Certified Implementation Specialist
o ServiceNow Application Developer
o ITIL Foundation
* Additional specialist ServiceNow certifications or experience such as HR, CSM, FSM, Service Portal, CMDB, SAM, Discovery, ITOM, ITBM, PPM would be an advantage.
What We Offer
You will be joining one of the leading ServiceNow partners who strive to maintain the highest levels of attainment in ServiceNow. You will receive regular training and development opportunities and the ability to achieve certifications to aid your personal development.
You will be joining a supportive and friendly team of consultants who share ideas, knowledge and creativity to ensure everyone succeeds in the provision of high quality, leading edge ServiceNow solutions.
We provide a comprehensive Flex benefits scheme including Pension, Life Insurance, Health insurance, travel insurance, store vouchers/discounts, 25 days holiday and options to increase holiday and select benefits appropriate to you.
At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritises in‑person collaboration while offering flexibility to support wellbeing, productivity, individual work styles and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.
Recruitment fraud is a scheme in which fictitious job opportunities are offered to job seekers typically through online services, such as false websites, or through unsolicited emails claiming to be from the company. These emails may request recipients to provide personal information or to make payments as part of their illegitimate recruiting process. DXC does not make offers of employment via social media networks and DXC never asks for any money or payments from applicants at any point in the recruitment process, nor ask a job seeker to purchase IT or other equipment on our behalf. More information on employment scams is available here.
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