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Customer service advisor

Cardiff
Tietalent
Customer service advisor
Posted: 25 August
Offer description

Join to apply for the Customer Service Advisor role at TieTalent.

2 days ago Be among the first 25 applicants.

Full time: Permanent

Salary: £25,087 rising to £25,684 at 9 months in role, plus incentives

Hourly Rate: £12.82

Are you someone with a wealth of life experience that can help navigate challenging situations? This could be resilience from raising a family or the life skills built over years of building relationships. If so, you have the transferable skills to succeed in a Customer Service Billing role with EE.

Where: Cardiff

Why not use your skills to make a difference and join our Billing Team in Cardiff? We need people like you to speak with our customers over the phone, listen to their needs, and work together to find the best outcome.

We understand life is dynamic, and like most roles at EE, this opportunity is designed with flexibility. We support your success by allowing you to schedule your own breaks, bank time, and occasionally work from home.

What’s in it for you?

* Starting salary of £25,087, rising to £25,684 after 9 months, plus incentives and bonuses.
* Online GP access 24/7 for you and your immediate family, fully funded.
* Market-leading paid carer’s leave, up to 2 weeks.
* Family leave with 18 weeks full pay and 8 weeks half pay in the first year.
* Discounts on EE & BT products, saving hundreds annually.
* Support for your career development.
* Season Ticket Travel Loan to cover commuting costs.
* Volunteering days to give back to your community.
* Optional private healthcare and dental insurance.


Seniority level

* Entry level


Employment type

* Full-time


Job function

* Other


Industries

* Technology, Information and Internet
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