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Luxury transport operations manager

Dornoch
Permanent
The Carnegie Club at Skibo Castle
Transport operations manager
Posted: 10 February
Offer description

Description

Delivering seamless, discreet transport operations within our luxury private member's club. Situated on an 8,000 acre estate, the Transport Manager plays a key role in delivering exceptional guest and member experiences through seamless, luxury transport services. Responsible for managing all guest transfers, on-estate journeys, and vehicle presentation, this role ensures every journey reflects the club’s commitment to comfort, discretion, and world-class service.

Application Deadline: 14 February 2026

Department: Transport

Location: Skibo Castle, Highland


About The Role

As Transport Manager, you will lead and develop the Transport team, ensuring the highest standards of service, safety, and discretion are consistently delivered. You will be responsible for overseeing day-to-day operations, managing the fleet, coordinating complex transport schedules, and working closely with other departments to support the wider estate operation.

This is a hands‑on leadership role, combining operational management with a strong focus on service excellence and team engagement.

As Transport Manager, you will:

* Lead, manage, and motivate the Transport team, ensuring exceptional standards of service, professionalism, and presentation at all times.
* Oversee daily transport operations across the estate and off‑site, including airport and train station transfers, private tours, and shuttle services.
* Plan and coordinate transport schedules to meet the needs of members, guests, and internal departments, adapting to changing priorities.
* Maintain responsibility for the Club’s fleet of luxury vehicles, ensuring they are compliant, well‑maintained, immaculately presented, and fully operational.
* Ensure all transport activities comply with legal, safety, and licensing requirements, including driver standards and vehicle regulations.
* Manage budgets, supplier relationships, and external transport partners as required.
* Work closely with senior leadership and other department heads to support events, arrivals, departures, and logistical operations.
* Uphold the highest levels of discretion and confidentiality for our high‑profile members and guests.
* Deliver training, coaching, and performance management to support team development and succession planning.
* Attend and contribute to operational meetings and briefings to ensure clear communication and smooth collaboration across the estate.


Who We Are Looking For

Our Transport Manager will embody the Club's standards of discretion, warmth and authenticity, inspiring the team to deliver memorable and personalised experiences for our members. You will be a natural leader, driven to create a culture of excellence whilst maintaining operational oversight of all aspects of Transport across the estate.

* An experienced transport, logistics, or fleet manager, ideally from within luxury hospitality, private members’ clubs or exclusive environments.
* A confident and approachable leader with strong people management and organisational skills.
* Visionary and service driven, with a calm and professional approach under pressure.
* Highly organised, detail oriented, and proactive in problem‑solving.
* Strong communicator, able to build effective relationships with guests, colleagues, and external partners.
* Exceptional people leadership — inspiring trust, respect, and motivation.
* Proficiency in fleet management software, scheduling systems and operational coordination tools.
* Analytical mindset with strong financial acumen.
* Flexible and adaptable, comfortable working varied hours to meet operational demands.
* Full, clean UK driving licence required; advanced driving qualifications and experience in executive or VIP transport are highly desirable.

You don't need to meet every point listed above to be a great fit for the role. Instead, focus on showcasing your strongest skills, experience and personal qualities - we're interested in what makes you a great fit for the role and how you can contribute your unique strengths to our team.


What We Offer You

* Share of gratuities
* 33 days annual leave pro-rata
* Auto enrolment pension scheme
* Occupational sick pay
* Family friendly support
* Life cover
* Access to wellness platform providing support on nutrition, exercise, health, finances, legal support and more
* Access to staff benefit scheme which includes cycle to work and tech scheme, contribution towards eyecare and discounts on high street retailers
* Local staff transport service
* Meals on shift provided free of charge
* Complimentary use of staff gym
* Refer a friend bonus scheme
* Staff events
* Long Service Awards

Don't forget to check out our website for more details on life at Skibo!

Great teams are built on diversity, curiosity, and respect. If you’re excited by our mission and think you could make an impact, we’d love to hear from you - even if you don’t tick every box.

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