We are a reactive Fire Maintenance Company and due to continued growth & expansion, we are now looking for a confident service coordinator to join our team & help within a busy, fast paced office.
* IT Literate and confident.
* Service and maintenance experience desirable
* Team player and 'can - do' attitude
* Excellent communication skills
Main duties to include -
To be the first point of contact for customers and our engineers, answering telephone calls and emails.
To allocate engineers jobs this includes route planning so geographical knowledge an advantage.
General office administration including updating customer portals, arranging purchase orders, updating of spreadsheets.
Monday to Friday
2 alternating shift patterns - 8am - 4pm week 1 and 8.45am -4.45pm week 2.
Salary dependant on experience.
Summary
As a Service Coordinator Scheduler, you will be planning & managing service appointments and ensuring effective communication between clients and service teams. Your role will require strong competencies in administrative tasks, phone etiquette, and data entry to facilitate smooth operations. By leveraging your office experience and clerical skills, you will contribute to maintaining high standards of service and client satisfaction within our organization. Join us to enhance our service delivery and operational efficiency.
Job Type: Full-time
Pay: From £25,000.00 per year
Benefits:
* Casual dress
* Company pension
* Free parking
* On-site parking
Ability to commute/relocate:
* Bromsgrove B60 3DJ: reliably commute or plan to relocate before starting work (required)
Work Location: In person