Right to Buy Officer Temporary - 12 Months Full Time Location: Wigan / Hybrid The Role As a Right to Buy Officer, you’ll play a vital role in managing Right to Buy and leasehold matters, ensuring legal compliance and high-quality customer service. You will be the key point of contact for tenants and leaseholders, guiding them through the process and helping them understand their responsibilities. Key Responsibilities: Act as the lead contact for all Right to Buy and leasehold enquiries Provide clear and accurate guidance to customers on their rights and obligations Manage shared ownership sales, staircasing, and resales Ensure accurate calculation and validation of service charges Support the collection and monitoring of service charges Coordinate meetings related to leasehold matters and service charges Maintain accurate records and ensure compliance with legislation and council procedures Collaborate with internal teams to ensure seamless service deliveryThe Candidate We're looking for someone with: Experience in leasehold management and/or Right to Buy processes Strong understanding of leasehold and Right to Buy legislation Excellent communication and interpersonal skills Ability to manage workloads and meet deadlines Proficiency in administrative and IT systems A proactive, customer-focused attitude Ability to travel across Wigan Borough if requiredThe Contract A flexible, hybrid working model – 2 da...