What you'll be doing
1. Act as a finance business partner to the Mobile or Fixed Trading teams, driving commercial decision-making.
2. Drive short-term trading performance through proposition evaluation, performance analysis, and risk mitigation.
3. Shape medium- and long-term customer trading strategy, including opportunity analysis, channel strategy, cross-sell initiatives, and optimisation of customer lifetime value.
4. Lead and support forecasting activities, including in-quarter outlooks, new quarterly plans, monthly rolling forecasts, and annual budgeting.
5. Identify trading efficiencies to improve acquisition volumes, enrichment, and churn performance.
6. Enhance trading value reporting to shift focus from volume to value and enable clear performance impact assessment.
7. Ensure commercial offers are fit for purpose, managing margin impacts versus market context and challenging plans to balance customer needs, profitability, and medium-term targets.
8. Develop and refine activity evaluation models to improve and standardise decision making within the SMB Commercial Trading team.
9. Conduct analysis to understand key business drivers, diagnose issues related to trading performance, and recommend pragmatic solutions.
The skills you'll need
10. Qualified accountant (e.g. ACA, CIMA, ACCA) or equivalent experience.
11. Strong commercial finance and business partnering experience, ideally in a fast-paced, trading-focused environment.
12. Advanced financial modelling skills (particularly in Excel), with the ability to build and manipulate detailed models to support decision making.
13. Excellent communication and interpersonal skills, with the ability to translate complex financial insight for senior financial and non-financial stakeholders.
14. Proven capability in forecasting, planning and budgeting, including short, medium and long-term outlooks.
15. Demonstrated ability to identify issues, get to root causes and develop pragmatic, data-driven solutions in ambiguous, complex environments.
16. Experience operating in a large, matrixed organisation, with resilience, patience and the confidence to challenge the status quo appropriately.
Benefits
17. 10% on target bonus
18. BT Pension scheme, minimum 5% Employee contribution, BT contribution 10%
19. Equal family leave: receive 18 weeks at full pay, 8 weeks at half pay and 26 weeks at the statutory rate. It’s for all parents, no matter how your family is made up.
20. Enhanced women’s health support: including help with menopause symptoms, cancer screenings, period care and more.
21. 25 days annual leave (not including bank holidays), increasing with service
22. 24/7 private virtual GP appointments for UK colleagues
23. 2 weeks carer’s leave
24. World-class training and development opportunities
25. Option to join BT Shares Saving schemes.