Overview
As one of the leading UK digital retailers, Argos provides customers with outstanding convenience, choice and value across a vast range of products. As a Customer Advisor working in an Argos store inside Sainsbury’s, you’ll provide the very best experience for our customers when they visit our stores to shop or collect their online orders.
Working in our stores: You must be above the school-leaver age in your country. You must have Right to Work eligibility in the UK. Most roles are part-time, across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.
Eligibility
* You must be above the school-leaver age in your country (School leaving age - GOV.UK).
* You must have Right to Work eligibility in the UK.
* Most roles are part-time across a variety of shifts, including weekdays and weekends. Your hours will be scheduled to fit around your availability and may vary from week to week.
What you’ll be doing
* Ensure our customers have a great shopping experience by delivering excellent customer service on the tills, at website screens on the shop floor and at the collection counter.
* Collect products from the stock area for customers, take payments, provide details on our financial service offerings for certain products and process refunds.
* Make sure that the stock room is neat and tidy, and restock products from deliveries.
* Be present on the shop floor, helping customers with questions and providing advice on a wide range of products.
* Build great knowledge about our products, services and promotions to help provide recommendations.
What makes a great Argos Colleague
* Friendly and welcoming with a genuine enthusiasm for helping customers.
* Comfortable talking to customers about our financial services when buying certain products.
* Thrives in a fast-paced, physical and high-energy environment and enjoys being part of a team.
* Flexible and proactive to a high standard across the store when needed; fully trained in a variety of skills to learn, develop and try new things.
* Embraces using new digital tools and technology to do your job brilliantly.
* Great attention to detail, keeping the store clean and clutter-free to create the best shopping experience for customers.
Working for us has great rewards
We value our colleagues and provide market-leading benefits and training to reflect that:
* Discount card – 10% off at Sainsbury’s, Argos, Tu, and Habitat after four weeks, increasing to 15% discount at Sainsbury’s every Friday and Saturday, and 15% off at Argos every pay day.
* Free food and hot drinks provided for Colleagues in all our stores.
* Generous holiday entitlement based on hours worked, plus maternity and paternity leave.
* Pension – employer contributions matched between 4-7.5% of pension contributions.
* Sainsbury’s share schemes – buy shares at discounted prices.
* Shopping discounts – offers on gym memberships, restaurants, holidays, retail vouchers and more.
* Wellbeing support – including free access to our Employee Assistance Programme (EAP).
Please note that vacancies may close quickly, so we encourage candidates to apply at their earliest convenience.
Inclusion and development
An inclusive place to work and shop. We are dedicated to being a truly inclusive retailer where every colleague can achieve their full potential, and every customer feels welcome. We offer enhanced discretionary leave for families, support for carers, and resources to support colleagues in their roles. We provide mentorship, training and career progression opportunities, and celebrate diversity through initiatives and events. If you would like to learn more about our commitment to inclusivity, please explore our information.
Should you require any reasonable adjustments during the application or interview stages, please let us know, and we will endeavour to support you.
Seniority level
* Entry level
Employment type
* Part-time
Job function
* Other
Industries
* Retail
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