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Ambulance Care Assistant - Mental Health, Burgess Hill
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Client:
ERS Medical
Location:
Burgess Hill, United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
116d7d972e50
Job Views:
6
Posted:
14.07.2025
Expiry Date:
28.08.2025
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Job Description:
We have a fantastic opportunity for an Ambulance Care Assistant (Secure Mental Health) to join our team based in Burgess Hill, Sussex.
We are looking for enthusiastic, care-focused individuals to join our Safe Care Division (Secure Mental Health). If you're passionate about people and want to make a difference, consider a career with us. Experience in care, security, prison, or public service backgrounds is preferred.
Your main responsibility will be supporting police and other professionals with transporting service users to and from healthcare facilities. This can be done alone or as part of a team, so a full UK driving license is essential. Full training will be provided.
This is a full-time role, working 12-hour shifts on a 4 on 4 off rota, including weekends, covering 24 hours a day. Please only apply if you can commit to these hours.
Benefits include:
* Life Assurance (£5,000)
* 24/7 GP consultations and prescriptions
* Second opinion medical support
* Cash-plan benefits (dental, optical, chiropody)
* Mental health and physiotherapy consultations
* Legal advice services
* Financial guidance on retirement, taxes, and benefits
* Long Service Recognition Scheme
* Internal recognition schemes and incentives
* EMED Foundation support
* Paid holidays, pension, Blue Light Card, uniform, Employee Assistance Program, flu vaccinations
Main Duties:
* Supporting the service user on board as part of a team
* Ensuring vehicle safety and responsibility
* Assisting with challenging behaviour and mental health issues
* Supporting physical interventions if needed
* Transporting service users between locations, including hospitals and prisons
* Liaising with hospital staff and police for safe conveyance
* Handling, securing, and assisting service users in ambulance
* Handover of service users to staff at treatment centres
* Transferring patients between beds, chairs, or during flights
* Maintaining ambulance safety, cleanliness, and tidiness
Candidate requirements:
* Full manual UK driving license
* Experience in care, security, prison, or public service
* Patient care and rapport-building skills
* Effective communication skills in emotional situations
* Calm, careful driver with no more than six penalty points
* Teamwork and collaboration skills
* Physical fitness for patient handling and restraint
* Problem-solving skills and behavioral awareness
About Us:
EMED Group, formed from the merger of ERS Medical and E-Zec Medical, is the largest Patient Transport and Care Partner to the NHS with over 2,500 colleagues. We aim to improve health and wellbeing through our transport services supporting patient care, community support, secure mental health, and medical courier services.
We are committed to equal opportunities, diversity, and inclusion, fostering a respectful and safe working environment.
Please note this role is subject to regulatory pre-employment checks, including full employment history and HMRC records.
We promote equality and diversity, aiming to be representative of society and ensuring all employees are valued and respected.
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