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Bookings and complaints administrator

Leicester
Ninja Warrior Leicester
£62,400 - £72,800 a year
Posted: 1 October
Offer description

Responsibilities:

- Greet and welcome visitors in a professional and friendly manner

- Answer and direct phone calls, take messages, and provide information as needed

- Perform general administrative duties such as filing, photocopying, and data entry

- Maintain office supplies and ensure the reception area is clean and organized

- Schedule appointments and manage calendars

- Make and organise any party or group bookings

- Handle incoming and outgoing mail and packages

- Assist with organizing company events or meetings

Experience:

- Proven experience as a receptionist or in a similar administrative role

- Proficient in using Google Suite, Microsoft Office, and other computerized systems

- Excellent phone etiquette and strong communication skills

- Strong organizational skills with the ability to multitask and prioritize tasks

- Attention to detail and accuracy in data entry and clerical tasks

We offer competitive compensation based on experience.

If you have the necessary skills and qualifications for this position, we would love to hear from you. Please submit your resume along with a cover letter explaining why you are interested in this role.

Job Types: Full-time, Part-time, Permanent

Pay: £12.21-£13.00 per hour

Expected hours: 25 – 35 per week

Benefits:

* Casual dress
* Company pension
* Free parking
* On-site parking

Education:

* GCSE or equivalent (preferred)

Experience:

* Customer service: 2 years (required)
* Administrative experience: 2 years (required)

Language:

* English (preferred)

Licence/Certification:

* Driving Licence (preferred)

Work Location: In person

Application deadline: 23/09/2025

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