Warehouse Supervisor / Trade Counter Assistant
Location: New Star Road
Job Type: Full-time
Hours: 8.30am - 5.30pm
Start Date: Immediate Start
Pay: Starting At Minimum Wage
About the Role
We are looking for a reliable, hardworking and hands‑on Warehouse Supervisor / Trade Counter Assistant to join our busy wholesale and cash & carry business. This is a varied role involving warehouse duties, stock control, trade counter sales, customer service and forklift work. The successful candidate must be organised, able to work at pace, and willing to take responsibility for keeping the warehouse running properly day to day.
Main Duties and Responsibilities
* Serving trade and retail customers at the counter
* Preparing customer orders accurately and efficiently
* Loading customer vehicles and unloading deliveries
* Operating a forklift safely for loading, unloading and warehouse movement
* Maintaining warehouse cleanliness, order and health & safety standards
* Organising stock and ensuring products are stored correctly
* Carrying out stock checks and reporting shortages or issues
* Assisting with goods in and checking deliveries against paperwork
* Supporting with general warehouse operations and daily running of the site
* Following management instructions and completing tasks properly and on time
* Helping ensure the premises are kept tidy, safe and customer‑ready at all times
Essential Requirements
* Previous experience in a warehouse, trade counter, wholesale, cash and carry or similar environment
* Good customer service skills
* Ability to work in a fast-paced environment
* Good timekeeping, reliability and a strong work ethic
* Ability to follow instructions and take responsibility for completing tasks
* Forklift experience and ability to safely load and unload vehicles and deliveries
* Fluent spoken English
* Ability to communicate fluently in Urdu and/or Gujarati to support customer service needs
* Physically fit and able to carry out manual handling duties
Preferred
* Valid forklift licence/certificate
* Experience using invoicing, till or stock systems
* Experience dealing with wholesale/trade customers
* Knowledge of warehouse stock organisation and replenishment
We Are Looking For Someone Who Is
* Reliable and punctual
* Honest and trustworthy
* Organised and proactive
* Confident dealing with customers
* Comfortable working both independently and as part of a team
* Willing to get involved in all areas of the business when required
#J-18808-Ljbffr