Job Title: Globalscape Platform Administrator
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Location: London, UK (Hybrid: 2 3 days onsite per week)
Job Type: Permanent
Salary Range: 50,000 60,000
Eligibility: Active SC Clearance required* Job Summary:
As a Globalscape Platform Administrator, you will manage and maintain the Managed File Transfer (MFT) platform, ensuring secure and reliable data transfer between systems and partners. You will be responsible for creating and managing connections, configuring security, monitoring activities, troubleshooting issues, and supporting users. Key Responsibilities: Design and develop file transfer workflows, automation scripts, and customizations within the Globalscape MFT platform
Implement and configure file transfer protocols, security settings, user access controls, and encryption mechanisms
Collaborate with internal stakeholders to gather business requirements and translate them into technical specifications
Monitor and troubleshoot file transfer processes, identify and resolve issues, and perform root cause analysis
Implement best practices for data integrity, security, and compliance, ensuring adherence to relevant regulations and standards
Develop and maintain documentation, including system architecture, configuration details, and standard operating procedures
Stay up to date with the latest trends and advancements in managed file transfer technologies, recommending enhancements or upgrades
Provide technical support and guidance to end-users, assisting with file transfer-related inquiries and issues
Perform patching and vulnerability fixes on Globalscape servers
Essential Skills & Experience: Proven experience as a Globalscape MFT Developer or Administrator, with a strong understanding of managed file transfer concepts and technologies
Knowledge of patching and vulnerability management in Globalscape servers
Proficiency in scripting languages such as PowerShell, Python, or VBScript for automation and customization
In-depth knowledge of file transfer protocols: FTP, SFTP, FTPS, AS2, HTTP/S
Familiarity with security concepts including encryption, digital certificates, SSL/TLS, and access controls
Experience integrating file transfer systems with enterprise applications, databases, and cloud services (AWS, Azure)
Strong troubleshooting and problem-solving skills
Excellent communication skills and ability to collaborate with cross-functional teams
Detail-oriented with a focus on data integrity, confidentiality, and compliance
Ability to work in a standard office environment, with occasional on-call and after-hours support as required
Desirable Skills: Experience in export control work
Experience with Sterling or other middleware technologies
Familiarity with ServiceNow tool
Project management experience
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