Service Advisor - Automotive / Garage
Location : Danderhall, Dalkeith (EH22 1QX)
Salary : Up to £32,000 per annum DOE + Annual Bonus
Contract : Full-Time, Permanent
Hours : Monday to Friday, 8:30 AM - 5:30 PM (No weekends!)
Join a Trusted Family-Run Garage with a Great Team Culture!
Are you an experienced Service Advisor or Administrator with a passion for the motor trade
Do you thrive in a fast-paced environment where great customer service and organisation make all the difference
Edmonstone Garage are looking for a friendly and professional Automotive Service Advisor to become a key part of their growing team!
This is a fantastic opportunity to work in a supportive environment where you'll be valued, listened to, and encouraged to contribute ideas as the business continues to expand.
Why You'll Love Working Here
Competitive Salary: Up to £32,000 DOE + Annual Bonus
Monday-Friday Only: Enjoy your weekends off!
28 Days Holiday (including public holidays)
Private Medical Healthcare (optional)
Workplace Pension Scheme (NEST)
Employee Discounts on Vehicle Servicing & Repairs
Full Training Provided on garage software and automotive processes
Free On-Site Parking
Friendly, Family-Run Environment where your efforts are recognised
The Role
As a key member of the team, you'll be the first point of contact for customers managing bookings, creating estimates, updating clients, and ensuring everything runs smoothly behind the scenes. You'll work closely with the workshop team to deliver excellent service from start to finish.
Key Responsibilities:
Welcome customers and handle incoming calls professionally
Manage bookings, job allocations, and service records
Create and send estimates for vehicle servicing, MOTs, and repairs
Keep customers updated on progress and additional work
Support invoicing, record-keeping, and financial administration tasks
Liaise with technicians to ensure accurate information flow
Maintain a tidy and organised reception area
About You
Previous experience in the motor trade or garage environment
Good understanding of vehicles, parts, and repair processes
Strong administration and customer service skills
Confident with Microsoft Office and garage management systems
Excellent communication, organisation, and attention to detail
A proactive team player with a positive, can-do attitude
Apply Now
If you're ready to bring your skills to a welcoming, well-run garage where you'll be appreciated and supported to grow, we'd love to hear from you.
Apply today with your CV and join a business that truly values its people.
Please note : No agencies at this time.
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