At Jewson, part of Stark UK, we believe that our greatest asset is our people! We're not just a team; we’re a vibrant community driven by decency, passion, and pride in everything we do. We are committed to creating a dynamic workplace where everyone can thrive and unleash their full potential. If you’re looking for a place where your ideas are not just welcomed but celebrated, you’ve found your home! We know the trade. In fact, on average you'll find close to 90 years' experience in every Jewson branch! We are recruiting for an experienced Senior Sales Advisor to join our friendly branch in, Ongar (CM5 9HQ). This is a full-time role working Monday-Friday 7:30 – 17:00, and every other Saturday from 08:00-12:00. What You’ll Be Doing Building excellent relationships with new and lapsed customers so you can understand and meet their needs Maximising customer interactions to support achievement of sales and profit targets through upselling and cross-selling relevant products, offering specific product advice. Getting to know our suppliers and continuously looking for opportunities to improve Identify new business opportunities and proactively pursue new customer accounts through strategic prospecting Use our in-house systems to process customer orders and payments, organise delivery times, update customer accounts and keep customers updated throughout their journey What We’re Looking For Customer Service - High levels of customer satisfaction with frequently returning customers and growing live accounts Enthusiasm - You radiate positivity and possess an unyielding passion for the merchant world. Decency - You embody honesty and integrity, contributing to a workplace built on respect and ethics Team Spirit - You thrive in collaborative settings, believing that together we can achieve greatness. Pride - You take pride in your work and are dedicated to producing top-notch results. What’s in it for you Competitive Basic Salary Performance Related Bonus 34 days holiday per year Retirement Savings Plan (Pension) – with Legal & General Life Assurance Work Perks – A platform home to hundreds of all your favourite high street and online discounts via the provider Reward Gateway Aviva Digicare Workplace App (Access to a digital GP, second medical opinions, Mental Health consultation, bereavement service, nutritional consultation) Voluntary company benefits such as Car Salary Sacrifice scheme with VWFS, Cycle2Work, Benenden Healthcare, Critical Illness Cover Refer a Friend scheme Wellbeing Centre via Work Perks Why Choose Us? Quality - We’re unwavering in our commitment to providing outstanding products and service that exceed our customers’ expectations. Supportive Environment - Join a culture that prioritises your growth, with the resources and support you need to excel. Professional Development - We are invested in your success! Explore our apprenticeships, training, and mentoring programs designed to elevate your career. What's Next If your application is successful, our Talent team will reach out to arrange an interview and answer any questions you may have. We are committed to providing reasonable adjustments to ensure you can perform at your best throughout the application and interview process.