Overview
Tesco Shift Leader - Days - Worthing Goring Rd Express
Join to apply for the Tesco Shift Leader - Days - Worthing Goring Rd Express role at Tesco.
Salary and hours: Our Shift Leader rate of pay starts from £14.76 an hour; this increases to £15.97 for stores inside the M25. It is our policy to offer new colleagues joining us a minimum of 16 guaranteed hours each week; if you’d like to work fewer hours (to a minimum of 12) we have opportunities for this too and would still love to hear from you.
Work pattern notes: availability windows are listed below. We will schedule your contracted hours within these times, and you’ll have 3 weeks’ notice of exactly when your shifts will be. We are happy to support flexibility if your availability does not match exactly, but is close to the advertised times.
Responsibilities
* Work in a fast-paced retail environment with variety
* Take ownership of running duty shifts, coordinating the team to deliver a clean, well-stocked store that exceeds customer expectations
* Be there for customers, listening to them and helping them leave with what they came for
* Look for ways to improve service, including coaching colleagues and giving feedback
* Guide and support colleagues in-store, ensuring a safe place to work and shop
* Understand store performance and assist managers in delivering actions to improve operations
* Lead from the front and set a positive example for the team
Please note that you need to be 18 or over to apply for this role.
Availability
* Sun: 10:00:00 – 19:00:00
* Mon: 10:00:00 – 19:00:00
* Tue: 14:00:00 – 23:00:00
* Wed: 14:00:00 – 23:00:00
* Thu: 10:00:00 – 19:00:00
* Fri: 06:00:00 – 15:00:00
* Sat: 06:00:00 – 15:00:00
You will be responsible for
* Coordinating the store team to deliver a great shopping experience
* Supporting colleagues to deliver priorities and take regular breaks
* Opening/closing the store and duty cover with safety in mind
* Being the go-to person for day-to-day queries in the absence of a manager
* Maintaining a clean, tidy, well-presented store
* Coordinating seasonal, community and charity events with managers
* Fostering an inclusive, positive team atmosphere
* Providing excellent customer service and keeping the team well-informed
* Staying knowledgeable about store performance and seeking improvements
* Following health and safety routines and ensuring colleagues do the same
You will need
* To be a great role model delivering thoughtful customer service
* To build strong relationships with colleagues and create an inclusive team
* To communicate clearly and keep the team informed
* To lead in the absence of the Store Manager
* To be adaptable and able to handle change while prioritising customers and colleagues
* To motivate the team to deliver beyond expectations
* To be curious and seek ideas to serve customers and communities better
What’s in it for you?
* Varied work with flexible hours and shift patterns
* Development opportunities and access to training
* An inclusive environment where everyone is welcome
* Your voice matters and ideas are welcomed
* Wellbeing support and a competitive benefits package
* Colleague discounts and other benefits
About Tesco
Our vision is to become every customer’s favourite way to shop. We work to serve customers, communities and the planet a little better every day. We are committed to diversity, equity and inclusion, and we welcome chats about flexible working. Tesco is proud to be Disability Confident Leader and offers an inclusive recruitment process. We recruit in line with school leaver age requirements where applicable.
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