Due to growth and investment a long standing food manufacturer are looking for a Technical Account Manager! This is a customer-facing role responsible for delivering technical excellence across complex supply chains. You'll manage retailer relationships, oversee end-to-end product specifications, lead quality and compliance initiatives, and drive continuous improvement across suppliers and internal teams. Key Responsibilities: Act as the primary technical contact for customers Manage complaints, rejections, non-compliance and crisis situations Own product specifications and technical systems Drive supplier performance, compliance, ESG and quality improvement plans Deliver KPIs and year-on-year improvement targets Support product launches, shelf-life validation and critical path activities Attend customer and supplier audits (UK and occasional overseas travel) About You: QCF Level 5-6 (or equivalent) in a relevant discipline 3-5 years' retail head office experience within technical/commercial functions Experience within short shelf-life food supply Strong stakeholder management and project delivery skills Confident, organised and commercially aware Full UK driving licence required. As you know over here at Zest we like to do things properly and always want to keep you, the candidate in the loop. Applying to this 'one of a kind' role you give Zest permission to hold your information. If you want to know more ab...