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Overview
Are you a retail expert passionate about impacting meaningful change? We need a dynamic Assistant Shop Manager to join our friendly charity shop team. This opportunity will enable you to sharpen your retail skills while impacting the lives of people in your community, across the UK, and abroad.
Location: Hinckley, Leicestershire LE10 1AW
Hours: 21 per week | Contract: Permanent | Salary: £23,620 per annum based on 35 hours per week
"I\'m not delivering to a profit target to enhance someone\'s personal wealth. I\'m making a real, visible contribution to supporting the work of my chosen charity" - Joanne, Regional Retail Manager
Responsibilities
* Collaborating with the shop manager to run a profitable, customer-focused shop that is the window of the British Red Cross on the high street.
* Working on the shop floor and coordinating activity behind the scenes; no two days are the same.
* Fostering a brilliant shopping environment and providing an excellent customer experience in store.
* Overseeing a team of dedicated volunteers, delivering their induction, management, and development in collaboration with the shop manager.
Requirements
* Retail experience with an understanding of working in a shop environment.
* People-friendly attitude, enjoys providing an excellent customer experience, supporting a team, and engaging with people from all walks of life.
* Commercially savvy with a good understanding of financial targets and measures, plus proven IT skills.
* Ability to work flexibly to the needs of the store.
The closing date for your application is 23.59 on Wednesday 17th September 2025. Early application is encouraged as we reserve the right to close the advert early.
Benefits
* Holidays: 36 days annual leave (including bank holidays) + option to buy 5 extra days.
* Pension scheme: Up to 6% contributory pension.
* Flexible working: We do our best to accommodate your preferred work style.
* Learning & Development: Wide range of career opportunities + comprehensive learning.
* Discounts: Access to Blue Light Discount Card and employee benefits platform.
* Wellbeing Assistance: Access to mental health and wellbeing assistance.
* Team Working: Champion our mission in a collaborative team.
* Cycle2Work: Lease a bicycle through the scheme.
* Season ticket loan: Interest-free loan for commuting expenses.
At The British Red Cross, we pride ourselves on our diverse workforce and inclusive environment. We remain committed to ensuring our teams can bring their true selves to work without risk or fear of discrimination. We do this through regular data reporting and the support of our internal networks for Race and Equality, LGBT+, Disability and Wellness, Gender, Carers, and Youth.
Together, we are the world\'s emergency responders.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Sales and Business Development | Industries: Retail
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