Who We Are
The Wave is a place where people and nature come together - creating the right environment for people to thrive - our guests, our team, and our community. Our purpose is to nurture a world of health, hope and happiness with every wave. We’re driven by a spirit of innovation, purpose and possibility.
Our Values – We Are FAIR
Fun – We take fun seriously! We put smiles on faces.
Adventurous – We’re game changers, adaptable and explore with optimism.
Impact – We’re here to create a healthier connection between people and planet.
Respect – We care for each other, our customers and our community.
These values guide how we show up, how we make decisions, and how we work together - every day, in every role.
About the Role
As a Qualified Surf Coach at The Wave, you’ll deliver safe, engaging and inspiring surf lessons for beginners and progressing surfers. You’ll combine technical coaching, strong group management and excellent customer service to create memorable learning experiences on and off the water.
This is a highly visible, hands-on role that requires confidence, professionalism and a genuine passion for helping people progress and enjoy surfing.
Key responsibilities include:
* Deliver high-quality surf lessons in line with coaching standards and session plans
* Lead clear, engaging safety briefings covering lake flow, hazards and session structure
* Manage lesson groups effectively, adapting coaching to ability and group size
* Provide constructive feedback and encouragement to support surfer progression
* Ensure correct equipment allocation, helmet use and session compliance
* Maintain a safe learning environment and respond appropriately to incidents
* Support surf operations including checking in customers, sorting and cleaning equipment and visitor flow
* Promote repeat bookings, flow state and same-day surf opportunities
* Complete lesson admin, attendance tracking and end-of-day procedures
* Uphold high standards of organisation, cleanliness and professionalism
About You
You’re an enthusiastic, confident coach who enjoys working with people of all abilities. You’re calm under pressure, safety-focused and thrive in a fast-paced environment.
We’re looking for:
* A qualified surf coach with strong technical and communication skills
* Confidence managing groups on both dryside and in water.
* A customer-first mindset with a positive, motivating coaching style
* A team player who aligns naturally with our FAIR values
Qualifications
* ISA / ASI / Surfing England Surf Coach qualification (essential)
* NVBLQ Beach Lifeguard qualification (preferred – Surf Coach Safety also accepted)
* DBS check (clear)
* Willingness to attend ongoing coach development and feedback sessions
What We Offer
We aim to create a workplace where people feel valued, energised and able to bring their best. At The Wave you’ll find:
* 30 days paid holiday (inclusive of bank holidays)
* Free access to our staff surf sessions.
* Multiple discounts across our surf and other offerings.
Our Commitment to Inclusion
We’re built on the idea that everyone should have the chance to experience the joy of surfing and the outdoors - and that starts with our own team. We’re committed to creating a place where people genuinely feel like they belong and be themselves.
We welcome different backgrounds, perspectives and experiences, and we work hard to make sure the right people are in the right roles, with the support they need to thrive.
This is a fixed-term contract that will run from Monday 30th March to either Wednesday 2nd September or Sunday 4th October (to be discussed at Interview).