Who are we?
Aimbridge Hospitality EMEA are a division of the global Aimbridge Hospitality brand, overseeing over 1,600 hotels and resorts across the world. We work with big brands such as Hilton, Accor, Marriot and IHG as well as small independent hotels and everything in between.
Aloft Hotels are designed for global travellers who love open spaces, open thinking and open expression. This is a place where travel creates possibilities, where style is necessary, connectivity keeps up with you, social scenes are vibrant, and the only direction is forward. This is Aloft Hotels.
The Eastside Rooms is a unique environment that combines the innovation of the future with Birmingham’s iconic heritage. Think stylish with a touch of cool. Professional with a touch of fun. We’re all about creating exceptional experiences. Couple attention to detail with a distinctive attitude for creating spectacular memories and you have the perfect combination of skills to enhance any occasion. Traditional, yet contemporary. This is The Eastside Rooms.
What is in it for you?
We want our team to have a work life balance that works both for them and the business. Please feel free to talk to us at the interview stage about the flexibility you need and we will explore what’s possible for the role.
As part of the Eastside team, you will have access to an excellent suite of benefits that include
* Hotel discounts portfolio wide – staff rates and up to 50% discount on food & beverage and spa
* Subsidised meals on duty
* Paid breaks
* Financial contribution towards childcare up to age 12 from day 1 of employment
* Annual wellbeing allowance up to £500
* Wagestream – stream up to 40% pay as it is earned and set automatic savings to support your financial wellbeing.
* 24/7 access to our employee assistance programme
* Annual reviews for salary and employee benefits
* Boomerang - Aimbridge internal sales lead program, the lead sender can earn 5% un-capped commission on actualized revenues
* A genuine commitment to your personal and professional growth through our excellent Learning & Development offerings
* Regular recognition of your contribution, including team appreciation days and events, quarterly and annual awards and on-the-spot rewards via our online recognition platform
A Day in the life of a Conference & Events Assistant:
You will be the first point of contact for most of our guests. Your role will be to welcome guests from all over the world with a friendly smile and exceptional service. You will work closely with your team to ensure that together each shift is smooth and efficient and deliver the best possible guest experience every time. Your shifts will include a mixture of mornings, afternoons, evenings and nights.
What do we need from you?
To be successful in this role, you will be passionate about providing an exceptional guest experience and living through our brand standards. At Aimbridge we believe personality is key, so it goes without saying that you will have bags of personality and a real flair for hospitality.