Junior Account Manager
Reading (Hybrid)
£30,000 plus 25% commission (quarterly)
Re-Culture are proud to partner with a fast growing PE-backed learning technology business who have a global footprint, and an excellent collaborative culture.
They are scaling quickly, and now they’re hiring a Junior Account Manager to join their Learning team in Reading. This is a role that sits somewhere between customer success and account management, so is ideal for someone with commercial experience who enjoys building relationships and driving customer value.
About the Role
* Manage and nurture customer relationships, acting as a trusted partner to help clients get real value from our learning solutions.
* Support the customer journey end-to-end, ensuring smooth onboarding, engagement, and ongoing adoption.
* Identify commercial opportunities, renewals, and upsells.
* Work closely with sales, content, and customer support teams to deliver an excellent customer experience.
* Use HubSpot to track activity, customer interactions, and pipelines.
* Collaborate with marketing on campaigns, customer communications, and engagement initiatives.
* Be hands-on and adaptable, this is a growing business where teamwork matters.
* Participate in regular meetings with senior leadership, including mentorship sessions with the CEO.
About You
* 2–3 years of commercial experience.
* Experience in account management, customer success, or a hybrid role.
* SaaS experience is highly beneficial.
* Comfortable with technology and CRM systems (HubSpot experience preferred).
* Strong communicator who can build rapport with global teams and customers.
* Proactive, organised, and willing to “get stuck in” to support colleagues.
* Understands how to be customer-centric and commercially minded.
* Cultural fit is important, you’ll thrive in a supportive, collaborative, and ambitious environment.
Company Benefits
* 25% commission, paid quarterly
* 25 days annual leave
* Medical insurance
* Life insurance
* Shadow equity for all employees (PE-backed growth)
* Structured career progression
* Hands-on mentorship from senior leadership, including the CEO
* Collaborative, supportive culture with global exposure
* Hybrid working: office attendance in Reading 2x per week