Overview
The purpose of this job is to deliver exceptional customer service in such a manner that external and internal customers are satisfied, including delivery and transfer drivers. This is accomplished by offering friendly customer service, ensuring a clean and tidy environment, and accurate loading of all customers’ products purchased, ensuring that the Yard runs efficiently so that no losses of stock or dissatisfied customers occur in order to have customers return to the store, increasing sales and profit margins.
Responsibilities
* Loading customers' vehicles, delivery trucks and transfer trucks promptly and accurately
* Ensuring that stock is properly stacked and counted
* Assist with pulling of stock for transfers
* Reporting stock shortages
* Reporting stock breakages
* Upkeeping tidiness and cleaning of area by sweeping and upholding good housekeeping
* Assisting customers with excellent customer service and product knowledge
* Bagging of stone/sand
* Participating in perpetual stocktakes
* Ensuring housekeeping of work area
* Performing any work related tasks as delegated by your superior
Qualifications
* Matric or Equivalent
* 1 Year minimum experience in a similar role (preferred)
* Ability to deliver excellent customer service
* Ability to numerically count stock
* Able to work independently and as a team player
* Be disciplined and motivated
* Ability to handle pressure
* Ability to communicate effectively (verbal)
* Physical fitness and stamina
Details
* Seniority level: Entry level
* Employment type: Full-time
* Job function: Management and Manufacturing
* Industries: Wholesale Building Materials
We are committed to having staff that reflect the diversity of our nation and will conduct our recruitment and appointments in line with the Company’s equity targets. The Company reserves the right to make changes to these terms and conditions at any time and for any reason.
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