Reservation & Sales Manager - Cheltenham | Lead a dynamic team with career development and great benefits
We're seeking a talented Reservation & Sales Manager to join a prestigious 4-star hotel in Cheltenham. This is a fantastic opportunity to take ownership of a key department, lead a motivated team, and drive both guest experience and revenue.
Why apply for this Reservation & Sales Manager role?
You'll enjoy a role that blends leadership, service, and commercial focus, with benefits that support your growth and wellbeing:
Salary up to £40,000 depending on experience
On-site parking and cycle-to-work benefits
Access to professional development opportunities
Wellbeing support through the WeCare app
Key Responsibilities:
You'll be the driving force behind the reservations and M&E sales function, ensuring seamless experiences for every guest and client:
Lead and motivate the Reservations and M&E Sales team
Oversee all reservations, sales and events enquiries, proposals, and bookings
Work closely with all teams to deliver flawless events and stays
Produce detailed event proposals, function sheets, and billing
Actively up-sell and maximise room and event revenues in collaboration with Sales
Provide post-event evaluations to enhance guest satisfaction and operations
What we're looking for:
We'd love to hear from you if you can bring:
Proven experience in hospitality Reservations and Sales
Have strong leadership skills
Excellent communication and organisational ability
Confidence working in a fast-paced, multi-tasking environment
Tech-savviness (RMS Cloud experience a bonus, but not essential)
A collaborative, diplomatic approach when working across departments
Local to the area would be advantageous but not essential
If you're ready to step into a Reservation & Sales Manager role in Cheltenham that values your expertise and offers real career progression, we'd love to hear from you. Apply now and make your mark.
Job Number 933937 / INDFOH
Location Cheltenham
Role Reservation & Sales Manager
Platinum Recruitment is acting as an Employment Agency in relation to this vacancy.
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