A leading global convenience retailer is seeking a Senior IT Service Desk Analyst in Blackburn to ensure high-quality technical support across the business. This role involves advanced troubleshooting, mentoring junior analysts, and contributing to IT projects. Candidates must have at least 3 years in IT support and an ITIL v4 certification. The position offers competitive pay, flexible hours, and development opportunities within a dynamic organization. #J-18808-Ljbffr